Returns & Refund Policy

Introduction

Thank you for shopping with NEVER CLOCKED IN.

We create independent streetwear for those who value freedom, individuality, and living life on their own terms.

Our products are made with care and prepared specifically for each order. Please review this policy carefully before completing your purchase.

1. All Sales Final

All sales are considered final, except where returns, cancellations, exchanges, or refunds are required by applicable law or expressly provided under this policy.

As our products are produced on demand, we do not voluntarily accept returns, exchanges, or refund requests for the following reasons:

• Change of mind after purchasing.
• Ordering the wrong size.
• Choosing the wrong color or design.
• Personal preferences regarding fit, style, or appearance.
• No longer wanting the purchased item.
• Minor variations in print placement, color, or fabric within reasonable manufacturing tolerances.

Please carefully review all product descriptions, size charts, colors, and order details before completing your purchase.

Nothing in this policy limits your statutory consumer rights.

2. Order Cancellations & Modifications

Because production may begin shortly after an order is confirmed, we cannot guarantee that cancellation or modification requests can be accommodated.

If you need to correct your order, contact us as soon as possible.

Once production has started, we generally cannot voluntarily cancel an order or change its size, color, design, or shipping details.

Any cancellation rights provided by applicable consumer protection laws remain unaffected.

3. Damaged, Defective, or Incorrect Items

We want every NEVER CLOCKED IN product to meet our quality standards.

If your order arrives damaged, defective, or different from what you ordered, please contact our support team.

We recommend reporting the issue within 7 days of delivery to help us investigate as quickly as possible.

Please include:

• Your order number.
• The email address used during checkout.
• A clear description of the issue.
• Clear photographs showing the product and the problem.

Our team will review your request and determine an appropriate resolution.

Depending on the circumstances and applicable law, this may include a replacement, repair, refund, or another legally required remedy.

The suggested 7-day reporting period does not restrict any longer rights or remedies available under applicable law.

4. Returns & Exchanges

We do not offer voluntary returns or size exchanges for correctly fulfilled orders.

Customers are responsible for selecting the correct size before purchasing.

Please consult the size chart available on each product page.

Where a return is required by law or authorized by our support team, we will provide instructions for the return process.

Do not send products back without first contacting us.

Unauthorized returns may not be accepted unless applicable law requires otherwise.

Where a return concerns defective, damaged, or incorrectly supplied merchandise, we will cover reasonable return shipping costs when required by law.

For statutory change-of-mind returns, customers may be responsible for direct return shipping costs where permitted by law and properly disclosed before purchase.

5. Refund Processing

Where a refund is approved or legally required, it will generally be issued to the original payment method.

Refund processing times depend on the payment provider, bank, and applicable legal requirements.

Once a refund has been processed, additional business days may be required for the funds to appear in your account.

We do not provide voluntary refunds for buyer's remorse or personal preferences.

All legally required refunds will be honored.

6. Product Appearance & Print Variations

Due to differences in screen settings, lighting conditions, garment manufacturing, and printing processes, the physical product may differ slightly from website photographs.

Minor variations in color, fabric texture, or print positioning may occur within reasonable manufacturing tolerances.

However, substantial differences from the product description, significant printing errors, or defective workmanship will be handled according to applicable consumer protection laws.

7. International Consumer Rights

NEVER CLOCKED IN serves customers in multiple countries.

Consumer protection laws vary by jurisdiction.

For customers located in Canada, the United States, the European Union, the United Kingdom, and other jurisdictions with mandatory consumer rights, applicable statutory cancellation, return, refund, and warranty rights remain in effect.

Not all products manufactured on demand automatically qualify as legally personalized or custom-made goods.

Nothing in this policy excludes, limits, or overrides rights that cannot legally be waived.

8. Contact Information

For questions regarding returns, refunds, cancellations, damaged products, or order issues, please contact us through our official channels.

Email: neverclockedin69@gmail.com

Instagram: @never_clockedin

Please include your order number when contacting us about an existing purchase.

We aim to respond as soon as possible.

NEVER CLOCKED IN

No Boss. No 9-to-5. No Apologies.